banarasindmore.com ships to selected Pin codes. Please check if we deliver to your Pin code in the shopping cart checkout page if we deliver to your pin code. We sincerely apologies any inconvenience caused if our courier partners do not have a service in the area you live.

We also provide worldwide shipping.

Shipping and Handling Charges

Domestic Order: Shipping within India is free of charge from us.

International Order: In case of order which is to be shipped outside India customer has to bear the shipping & handling charges along with relevant duties as required at the destination.

Custom Clearance: The Indian Customs office must approve all shipments of clothing that are exported from India. The products are supplied to your shipping address only after being filed with the Indian Customs office authorized officer for inspection, examination, and assessment. Therefore, please disregard the notice that reads, “Please do not accept if the package is received in Open/ Tampered condition,” in the package area. The package will be sealed and labelled “Opened for Customs.”

Shipping Partner:  We use services of Blue Dart, Delhivery, Ecom Express for orders within India & Aramex for International orders.

NOTE:  Customers placing orders from Outside India (International order) has to pay the shipping charges at the time of placing the order. In addition, the customer bears the responsibility of paying any custom duty and taxes imposed by the destination country to the logistic partner at the time of delivery. Kindly be aware that every shipment is sent on a Delivery Duty Unpaid (DDU) basis.

Track Order

Customers can keep track of their orders by clicking on Track Order. To track an order, the user must provide the order number and the email address used to place the order.

Registered users can Sign in and track their orders from the order history section on the account page.

We request all customers to register in order to improve your purchasing experience.

Delivery Time:

The time for delivering an order is dependent on the destination; however, we make all sincere efforts to deliver the order on time.

Delivery Time for Domestic Orders: 

It takes 7-10 working days for a domestic order from the day of order confirmation to deliver the products within India. Delivery might get delayed in case of unforeseen events due to governmental authority or any other entity acting on behalf of the government or following its instructions. In such a unlikely event where the delivery period exceeds the stipulated time, the order will be cancelled and the customer will be informed of the same. In such an event, the customer’s bank account is credited with the refund using the same payment method as was originally used. To ensure quick and safe delivery, we collaborate with reputable courier services. Please make sure that the address and pin code is correct because product delivery is address and pin code specific.

Important Note: In case delivery is requested at any office address\, please ensure to provide department details, employee number and direct landline numbers to avoid delivery being misdirected.

Customers are advised to please present one of the following identity cards for verification at the time of delivery:
• Pan card
• Driving License
• Passport
• Voter identification card
• Unique Identification Card (Aadhaar)

Delivery Time for International Orders: 

International orders are delivered within 7-21 working days from the day of the order confirmation, assuming such delivery is not delayed by any governmental authority or any other entity acting on behalf of the government or following the instructions of the government. In the extreme event that we are unable to deliver your order within the as pe the delivery timeline, we shall cancel the order and inform you about the same. In such an event, the customer’s bank account is credited with the refund using the same payment method as was originally used. To ensure quick and safe delivery, we collaborate with reputable courier services. To ensure that the recipient receives the delivery we require the identity proof for verification. The Recipient will have to produce a passport or driving license for taking the delivery. For any assistance, you can call on our number +91 7042250019 or write to info@banarasiandmore.com.

Transit Insurance: All goods will be fully insured until they reach you, so your purchase is 100% safe.